Hello Dee Kitty
Maybe I try updating to a newer version? Can I update directly from 2.4.19 to the latest 2.4.24?
Meanwhile it's a good idea to update to the latest stable version because of several fixes for bugs and security issues as well as a few featurettes, I doubt, that it will fix this particular issue. There was simply no change in the respective code sections.
Trenne niemals Müll, denn er hat nur eine Silbe!