Thank you for your follow-up. :)

I'm using phpMyAdmin to optimize all of the database tables every evening.

If I don't optimize even just one evening, the site is noticeably slower. What I mean by that is once I enter the URL into Chrome's address bar, nothing loads for a few seconds (white screen but with spinning icon), then suddenly the whole site loads pretty quickly. The longer I wait between optimizing the database, the longer this initial delay. After a week, it can take 10 to 15 seconds to load, sometimes more, depending on activity. This week there is less traffic than usual because of the holidays, so the effects wouldn't likely be as severe.

I get similar complaints from my users who experience the exact same thing. They get the "waiting for surveyorconnect.com" message in their browser's status bar for several seconds. Some take longer, but I'm sure that is all dependent on each user's internet connection and how good it is at the time.

Thanks again,
Wendell