FAQ

  • I get a blank page after installing!
    • Did you properly set the write permission of the directory templates_c (see installation)?
  • No e-mails are sent by the forum!
    • The forum uses the mail() function to send e-mails, so a mail sending program must be available on your server.
    • For some server configurations an additional parameter is required. This parameter can be specified in Forum settingsAdvanced settingsmail_parameter. In some shared hosting environments a commonly required parameter is -f you@example.com where you@example.com is an e-mail address set up in your web space account (it might also be another parameter - you may need to ask your hosting provider for this information).
      Known web hosting providers, where the additional parameter is required:
      • Host Europe (FAQ)
  • I get an error message after moving the forum to another server or after a server update!
    • Empty the directory templates_c (delete the files in this directory).
  • Feature X doesn't work in browser Y!
    • We test the forum with current versions of common browsers but we don't waste our time getting it to work in outdated and buggy ones. If you have a fix for a special browser just let us know.

Last modified: 2010-04-29, 08:47

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